Picked up Dale Carnegie’s How to Win Friends and Influence People at the suggestion of a friend.
I. Three principles in Fundamental Techniques in Handling People:
Principle I: Don’t criticize, condemn, or complain.
Principle II: Give honest and sincere appreciation.
Principle III: Arouse in the other an eager want.
I think the takeaway is not making a big deal about errors, recognize another person, and try to get them to want to do what you would like by getting them to want to.